Return Policy

Return Policy
You have the right to withdraw from this contract within fourteen days without giving any reason. 
The cancellation period is fourteen days from the day on which you or a third party named by you 
who is not the carrier took possession of the last goods.
In order to exercise your right of withdrawal, you must send us (ECO INNER LIVING GmbH, 
Paffrather Straße 1, 51465 Bergisch Gladbach, Germany, service@ecoinnerliving.de, 
phone: +49 (0) 2202 240 4880) a clear statement (e.g. an letter sent by post or an e-mail) 
of your decision to withdraw from this contract. You can use the attached sample revocation form 
for this, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your 
exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation
If you revoke this contract, we have paid you all payments that we have received from you, 
including the delivery costs (except for the additional costs resulting from the fact that you have 
chosen a different type of delivery than the cheapest standard delivery offered by us have),
 immediately and at the latest within fourteen days from the day on which we received the notification
of your cancellation of this contract. For this repayment, we use the same means of payment that you
used in the original transaction, unless something else was expressly agreed with you; under no 
circumstances will you be charged fees for this repayment. We may refuse repayment until we have 
received the goods back or until you have provided proof that you have returned the goods, 
whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen 
days from the day on which you inform us of the cancellation of this contract. The deadline is met if 
you send back the goods before the period of fourteen days has expired. You bear the direct costs 
of returning the goods. In the case of goods which, due to their nature, cannot be returned normally 
by post, these amount to EUR 59. You are only liable for any diminished value of the goods resulting
from the handling other than what is necessary to establish the nature, characteristics and 
functioning of the goods.

Sample cancellation form
(If you want to revoke the contract, please fill out this form and send it back.)
– To ECO INNER LIVING GmbH, Paffrather Strasse 1, 51465 Bergisch Gladbach, 
   service@ecoinnerliving.de, Germany
– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following  
   goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only if notification is made on paper)
- Date
(*) Delete where not applicable.
Different return costs regulation for Germany
We bear the direct costs of returning the goods if the return is within Germany.