Privacy Policy

The controller responsible for data processing is:

Kirsty Kaspers

Paffrather Straße 1

51465 Bergisch Gladbach

Email: service@ecoinnerliving.de

We appreciate your interest in our website. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.

1. Access Data and Hosting

You may visit our websites without providing any personal information. Each time a webpage is accessed, the web server automatically stores only a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access. This access data is evaluated exclusively for the purpose of ensuring the trouble-free operation of the website and improving our offering. This serves to protect our legitimate interests, which prevail in the context of a balancing of interests, in the correct presentation of our offering pursuant to Art. 6 (1) sentence 1 lit. f GDPR. All access data is deleted no later than one month after the end of your visit to the website. All access data is processed only for as long as is necessary to achieve the above-mentioned processing purposes.

Hosting

The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data and all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

2. Data Processing for Contract Processing and Contacting Us

2.1 Data Processing for Contract Processing

For the purpose of contract processing, including inquiries about and processing of any existing claims arising from warranty rights, rights relating to performance disruptions, withdrawal rights, and any statutory update obligations, pursuant to Art. 6 (1) sentence 1 lit. b GDPR, we collect personal data if you voluntarily provide it to us as part of your order. Mandatory fields are marked as such because, in these cases, we require the data for contract processing and cannot ship the order without it. The data collected can be seen from the respective input forms.

Further information about the processing of your data, in particular about the transfer to our service providers for the purpose of order, payment, and shipping processing, can be found in the following sections of this privacy policy. After complete processing of the contract, your data will be restricted for further processing and deleted after the expiry of the retention periods under tax and commercial law pursuant to Art. 6 (1) sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data pursuant to Art. 6 (1) sentence 1 lit. a GDPR or we reserve the right to use data beyond this, where this is permitted by law and about which we inform you in this policy.

2.2 Customer Account

If you have given your consent pursuant to Art. 6 (1) sentence 1 lit. a GDPR by deciding to open a customer account, we use your data for the purpose of opening the customer account and storing your data for future orders on our website. You may delete your customer account at any time, either by sending a message to the contact option described in this privacy policy or by using a function provided for this purpose in the customer account. After deletion of your customer account, your data will be deleted unless you have expressly consented to further use of your data pursuant to Art. 6 (1) sentence 1 lit. a GDPR or we reserve the right to use data beyond this, where this is permitted by law and about which we inform you in this policy.

Contacting Us

In the context of customer communication, we collect personal data in order to process your inquiries pursuant to Art. 6 (1) sentence 1 lit. b GDPR if you voluntarily provide it to us when contacting us, for example via contact form, live chat tool, or email. Mandatory fields are marked as such because, in these cases, we require the data to process your contact request. The data collected can be seen from the respective input forms. After your inquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data pursuant to Art. 6 (1) sentence 1 lit. a GDPR or we reserve the right to use data beyond this, where this is permitted by law and about which we inform you in this policy.

3. Data Processing for Shipping Purposes

For the performance of the contract pursuant to Art. 6 (1) sentence 1 lit. b GDPR, we pass your data on to the shipping service provider commissioned with delivery, insofar as this is necessary for the delivery of ordered goods. If you have any questions about our service providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

4. Data Processing for Payment Processing

When processing payments in our online shop, we work with the following partners: technical service providers, credit institutions, and payment service providers.

4.1 Data Processing for Transaction Processing

Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers, to the commissioned credit institutions, or to the selected payment service provider, insofar as this is necessary for processing the payment. This serves the performance of the contract pursuant to Art. 6 (1) sentence 1 lit. b GDPR. In some cases, the payment service providers themselves collect the data required for processing the payment, for example on their own website or via a technical integration in the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

Depending on the selected payment method, data may be transferred to third countries outside the EU/EEA for which the European Commission has determined an adequate level of data protection by decision. Where data is transferred to third countries outside the EU/EEA for which the European Commission has not issued an adequacy decision, the cooperation is based on the European Commission's standard data protection clauses.

If you have any questions about our payment processing partners or the basis of our cooperation with them, please contact the contact option specified in this privacy policy.

4.2 Data Processing for Fraud Prevention and the Optimization of Our Payment Processes

Where applicable, we pass on additional data to the aforementioned service providers, which they use together with the data required for processing the payment for the purpose of fraud prevention and optimizing our payment processes, for example invoicing, processing disputed payments, and supporting accounting. Pursuant to Art. 6 (1) sentence 1 lit. f GDPR, this serves to protect our legitimate interests, which prevail in the context of a balancing of interests, in protecting ourselves against fraud and in efficient payment management.

5. Advertising by Email

5.1 Email Newsletter with Registration and Newsletter Tracking

If you subscribe to our newsletter, we use the data required for this purpose or separately provided by you in order to send you our email newsletter regularly on the basis of your consent pursuant to Art. 6 (1) sentence 1 lit. a GDPR. You may unsubscribe from the newsletter at any time, either by sending a message to the contact option described below or by using a link provided for this purpose in the newsletter. After unsubscribing, we delete your email address from the recipient list unless you have expressly consented to further use of your data pursuant to Art. 6 (1) sentence 1 lit. a GDPR or we reserve the right to use data beyond this, where this is permitted by law and about which we inform you in this policy.

We inform you that, when sending the newsletter, we evaluate your user behavior. For this purpose, we also analyze your interaction with our newsletter by measuring, storing, and evaluating opening rates and click rates for the purpose of designing future newsletter campaigns (“newsletter tracking”).

For this evaluation, the emails sent contain one-pixel technologies, for example so-called web beacons or tracking pixels, which are stored on our website. For the evaluations, we link in particular the following “newsletter data”:

• the page from which the page was requested (so-called referrer URL),
• the date and time of access,
• the description of the type of web browser used,
• the IP address of the requesting computer,
• the email address,
• the date and time of registration and confirmation.

We also link the one-pixel technologies with your email address or your IP address and, where applicable, with an individual ID. Links contained in the newsletter may also contain this ID.

If you do not want newsletter tracking, you may unsubscribe from the newsletter at any time as described above.

The information is stored for as long as you are subscribed to the newsletter.

Email Newsletter Without Registration and Your Right to Object

If we receive your email address in connection with the sale of goods or services, we reserve the right to regularly send you offers by email for similar products from our range, similar to those already purchased. We will not send you such offers if you have already objected to this use of your email address or if you are listed in a Robinson list that must be observed by law.

You may object to this use of your email address at any time, easily and free of charge, by sending a message to the contact option described in this privacy policy or by using a link provided for this purpose in the promotional email, without incurring any costs other than transmission costs according to the basic rates. After unsubscribing, we delete your email address from the recipient list unless you have expressly consented to further use of your data pursuant to Art. 6 (1) sentence 1 lit. a GDPR or we reserve the right to use data beyond this, where this is permitted by law and about which we inform you in this policy.

5.2 Newsletter Delivery

The newsletter and the newsletter tracking described above may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: USA.

The adequacy decision for the USA serves as the basis for the transfer to a third country, provided that the respective service provider is certified. Certification is available.

5.3 Sending Review Requests by Email

If you have given us your express consent to do so during or after your order pursuant to Art. 6 (1) sentence 1 lit. a GDPR, we use your email address to request that you submit a review of your order via the review system we use. This consent may be withdrawn at any time by sending a message to the contact option described in this privacy policy or by using a link provided for this purpose in the review request. After you have withdrawn your consent, we delete your email address from the recipient list unless you have expressly consented to further use of your data pursuant to Art. 6 (1) sentence 1 lit. a GDPR or we reserve the right to use data beyond this, where this is permitted by law and about which we inform you in this policy.

The review requests may also be sent by our service provider Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne (“Trusted Shops”).

In connection with the sending of review requests, we receive information from Trusted Shops about the respective status, for example whether the review request was sent and whether it was delivered. This takes place pursuant to Art. 6 (1) sentence 1 lit. f GDPR to fulfill our legitimate interest in receiving information about review invitations, in order to make optimizations based on this where necessary, and to fulfill the legitimate interest of Trusted Shops in being able to provide this service.

We are jointly responsible with Trusted Shops for sending review requests and for collecting and displaying review and status information.

Within the scope of the joint controllership between us and Trusted Shops, please preferably contact Trusted Shops regarding data protection questions and to assert your rights. You can find their contact options here. Further information on data protection can be found via the following link here. Irrespective of this, you may also contact us at any time using the contact option described in this privacy policy. Your inquiry will then be forwarded to the other controller for response, if necessary.

6. Cookies and Other Technologies

General Information

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted again at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and allow us to recognize your browser the next time you visit (persistent cookies). You can find the storage duration in the overview in the cookie settings of your web browser.

Protection of privacy on end devices

When using our online offering, we use strictly necessary technologies in order to provide the digital service expressly requested. The storage of information on your end device or access to information already stored on your end device does not require consent in this respect.

For functions that are not strictly necessary, the storage of information on your end device or access to information already stored on your end device requires your consent. We point out that if consent is not granted, parts of the website may not be fully usable. Any consent you have given remains in effect until you adjust or reset the respective settings on your end device.

Any downstream data processing through cookies and other technologies

We use technologies that are strictly necessary for the use of certain functions of our website. Through these technologies, the IP address, time of visit, device and browser information, and information about your use of our website are collected and processed. This serves, within the scope of a balancing of interests, overriding legitimate interests in the optimized presentation of our offering pursuant to Art. 6 (1) sentence 1 lit. f GDPR.

We also use technologies to fulfill the legal obligations to which we are subject, for example to be able to prove consent to the processing of your personal data, as well as for web analytics and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

Cookie Settings

You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of technologies pursuant to Art. 6 (1) sentence 1 lit. a GDPR, you may withdraw your consent at any time by sending a message to the contact option described in this privacy policy.

7. Use of Cookies and Other Technologies

We use the following cookies and other technologies from third-party providers on our website. Unless otherwise stated for the individual technologies, this is done on the basis of your consent pursuant to Art. 6 (1) sentence 1 lit. a GDPR. After the purpose has ceased to apply and the use of the respective technology by us has ended, the data collected in this context will be deleted. You may withdraw your consent at any time with effect for the future. Further information on your withdrawal options can be found in the section “Cookies and Other Technologies.” Further information, including the basis of our cooperation with the individual providers, can be found under the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

7.1 Use of Google Services

We use the technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”), described below. The information automatically collected by Google technologies about your use of our website is usually transferred to and stored on a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Unless otherwise stated for the individual technologies, data processing is carried out on the basis of an agreement concluded for the respective technology between joint controllers pursuant to Art. 26 GDPR. Further information about data processing by Google can be found in Google's privacy policy.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on the European Commission's standard data protection clauses.

Google Analytics

For the purpose of website analytics, Google Analytics automatically collects and stores data, including IP address, time of visit, device and browser information, and information about your use of our website, from which user profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from within the EU, your IP address is stored on a server located in the EU for the purpose of deriving location data and is then immediately deleted before the traffic is forwarded for processing on further Google servers. The data processing is carried out on the basis of an agreement on commissioned processing by Google.

For the purpose of optimized marketing of our website, we have activated the data sharing settings for “Google products and services”. This allows Google to access the data collected and processed by Google Analytics and subsequently use it to improve Google services. The data sharing with Google under these data sharing settings takes place on the basis of an additional agreement between controllers. We have no influence on the subsequent data processing by Google.

For web analytics, the Google Analytics extension function Google Signals enables so-called “cross-device tracking.” If your internet-enabled devices are linked to your Google account and you have activated the “personalized advertising” setting in your Google account, Google may create reports on your usage behavior, in particular cross-device user numbers, even if you change your end device. We do not process personal data in this respect; we only receive statistics created on the basis of Google Signals.

Google reCAPTCHA

For the purpose of protecting against misuse of our web forms and against spam by automated software, so-called bots, Google reCAPTCHA collects data such as IP address, time of visit, browser information, and information about your use of our website, and analyzes your use of our website by means of JavaScript and cookies. In addition, other cookies stored in your browser by Google services are evaluated. The data processing is carried out on the basis of an agreement on commissioned processing by Google. Users of a customer who access websites protected by reCAPTCHA are no longer subject to Google's privacy policy and terms of use.

Google Tag Manager

Using Google Tag Manager, we can manage various codes and services on our website. When the individual tags are implemented, Google may also process personal data under certain circumstances, for example IP address and online identifiers, including cookies. The data processing is carried out on the basis of an agreement on commissioned processing by Google.

The use of Google Tag Manager enables the integration of various services and technologies.
If you do not wish to use individual tracking services and have therefore deactivated them, the deactivation remains in place for all affected tracking tags that are integrated via Google Tag Manager.

7.2 Use of Meta Services

Use of Meta Pixel

We use Meta Pixel as part of the technologies described below from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Facebook (by Meta)” or “Meta Platforms Ireland”). With Meta Pixel, data such as IP address, time of visit, device and browser information, and information about your use of our website based on events defined by us, such as visiting a website or subscribing to a newsletter, is automatically collected and stored, from which user profiles are created using pseudonyms.

For this purpose, when you visit our website, Meta Pixel automatically sets a cookie that enables recognition of your browser when visiting other websites by means of a pseudonymous cookie ID. Meta Platforms Ireland will combine this information with other data from your Facebook account and use it to compile reports about website activities and to provide other services related to website use, in particular personalized and group-based advertising.
The information automatically collected by the technologies of Meta Platforms Ireland about your use of our website is usually transferred to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. Further information about data processing by Meta Platforms Ireland can be found in the privacy policy of Meta Platforms Ireland.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: Brazil, USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA serves as the basis for the transfer to a third country, provided that the respective service provider is certified. Certification is available.

Our service providers are located and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Mexico. For these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on the following safeguards: standard data protection clauses of the European Commission.

Meta Ads Manager

Via Meta Ads Manager, we advertise this website on Facebook (by Meta) and on other platforms. We determine the parameters of the respective advertising campaign. Meta Platforms Ireland is responsible for the exact implementation, in particular the decision on the placement of the ads for individual users. Unless otherwise stated for the individual technologies, data processing is carried out on the basis of an agreement between joint controllers pursuant to Art. 26 GDPR. Joint controllership is limited to the collection of the data and its transmission to Meta Platforms Ireland. The subsequent data processing by Meta Platforms Ireland is not covered by this.

On the basis of the pseudonymous cookie ID set by Meta Pixel and the collected data about your usage behavior on our website, we conduct personalized advertising via Custom Audiences.

Through Conversions (via Meta Pixel or the Conversions API), we measure your subsequent usage behavior for web analytics and event tracking if you arrive at our website through an advertisement from Meta Ads Manager. The data processing is carried out on the basis of an agreement on commissioned processing by Meta Platforms Ireland.

8. Integration of the Trusted Shops Trustbadge / Other Widgets

Trusted Shops widgets are integrated into this website in order to display Trusted Shops services, such as quality seals and collected reviews, and to offer Trusted Shops products to buyers after an order.

This serves to protect our legitimate interests, which prevail in the context of a balancing of interests, in optimal marketing by enabling secure shopping pursuant to Art. 6 (1) sentence 1 lit. f GDPR. The Trustbadge and the services advertised with it are an offer of Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne (“Trusted Shops”), with whom we are joint controllers under data protection law pursuant to Art. 26 GDPR. In the context of this privacy notice, we inform you below about the essential contractual content pursuant to Art. 26 (2) GDPR.

Within the scope of the joint controllership between us and Trusted Shops SE, please preferably contact Trusted Shops regarding data protection questions and to assert your rights using the contact options specified in the privacy information. Irrespective of this, you may always contact the controller of your choice. Your inquiry will then be forwarded to the other controller for response, if necessary.

Data Processing When Integrating the Trustbadge / Other Widgets

The Trustbadge is provided by a US content delivery network (CDN) provider. An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which can be accessed for the USA here. Service providers from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. If service providers used are not certified under the DPF, standard contractual clauses have been concluded as an appropriate safeguard.

When the Trustbadge is accessed, the web server automatically stores a so-called server log file, which also contains your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access. The IP address is anonymized immediately after collection so that the stored data cannot be assigned to you personally. The anonymized data is used in particular for statistical purposes and for error analysis.

Data Processing After Completion of the Order

If you have given your consent, after completion of the order the Trustbadge accesses order information stored on your end device, such as order total, order number, and any purchased product, as well as your email address, and your email address is hashed using a cryptographic one-way function. The hash value is then transmitted to Trusted Shops together with the order information pursuant to Art. 6 (1) sentence 1 lit. a GDPR.
This serves to check whether you are already registered for Trusted Shops services. If this is the case, further processing takes place in accordance with the contractual agreement concluded between you and Trusted Shops. If you are not yet registered for the services or do not give your consent to automatic recognition via the Trustbadge, you will then have the option to manually register for the use of the services or to complete protection under any existing user agreement.

For this purpose, after completion of your order the Trustbadge accesses the following information stored on the end device you use: order total, order number, and email address. This is necessary so that we can offer you buyer protection. Data is transmitted to Trusted Shops only if you actively decide to conclude buyer protection by clicking the appropriately labeled button in the so-called Trustcard. If you decide to use the services, further processing is governed by the contractual agreement with Trusted Shops pursuant to Art. 6 (1) lit. b GDPR in order to complete your registration for buyer protection, secure the order, and, where applicable, subsequently send you review invitations by email.

Trusted Shops uses service providers in the areas of hosting, monitoring, and logging. The legal basis is Art. 6 (1) lit. f GDPR for the purpose of ensuring trouble-free operation. Processing may take place in third countries, namely the USA, the United Kingdom, and Israel. An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which can be accessed for the USA here, for the United Kingdom here, and for Israel here. Service providers from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. If service providers used are not certified under the DPF, standard contractual clauses have been concluded as an appropriate safeguard.

9. Social Media

Our Online Presence on Facebook (by Meta), Instagram (by Meta)

If you have given your consent to the respective social media operator pursuant to Art. 6 (1) sentence 1 lit. a GDPR, when you visit our online presences on the aforementioned social media platforms, your data is automatically collected and stored for market research and advertising purposes, from which user profiles are created using pseudonyms. These may be used, for example, to display advertisements within and outside the platforms that are presumed to correspond to your interests. Cookies are generally used for this purpose. Detailed information about the processing and use of data by the respective social media operator, as well as a contact option and your related rights and settings options for protecting your privacy, can be found in the providers' privacy notices linked below. If you still need assistance in this regard, you may contact us.

Facebook (by Meta) is an offer of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. Data processing in the context of visiting a Facebook (by Meta) fan page is carried out on the basis of an agreement between joint controllers pursuant to Art. 26 GDPR. Further information, including information about Insights data, can be found here.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: Brazil, USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA serves as the basis for the transfer to a third country, provided that the respective service provider is certified. Certification is available.

Our service providers are located and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Mexico.
For these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on the following safeguards: standard data protection clauses of the European Commission.

Instagram (by Meta) is an offer of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is usually transferred to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. Data processing in the context of visiting an Instagram (by Meta) fan page is carried out on the basis of an agreement between joint controllers pursuant to Art. 26 GDPR. Further information, including information about Insights data, can be found here.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: Brazil, USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA serves as the basis for the transfer to a third country, provided that the respective service provider is certified. Certification is available.

Our service providers are located and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Mexico.
For these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on the following safeguards: standard data protection clauses of the European Commission.

10. Contact Options and Your Rights

10.1 Your Rights

As a data subject, you have the following rights:

• pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
• pursuant to Art. 16 GDPR, the right to request without undue delay the rectification of inaccurate personal data or the completion of your personal data stored by us;
• pursuant to Art. 17 GDPR, the right to request the erasure of your personal data stored by us, unless further processing is necessary
  • for exercising the right of freedom of expression and information;
  • for compliance with a legal obligation;
  • for reasons of public interest; or
  • for the establishment, exercise, or defense of legal claims;
• pursuant to Art. 18 GDPR, the right to request restriction of the processing of your personal data where
  • the accuracy of the data is contested by you;
  • the processing is unlawful, but you oppose its erasure;
  • we no longer need the data, but you need it for the establishment, exercise, or defense of legal claims; or
  • you have objected to processing pursuant to Art. 21 GDPR;
• pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request its transmission to another controller;
• pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you may contact the supervisory authority of your usual place of residence or workplace or of our company headquarters for this purpose.

10.2 Contact Options

If you have any questions about the collection, processing, or use of your personal data, about information, rectification, restriction, or deletion of data, or about the withdrawal of consent given or objection to a specific use of data, please contact us directly using the contact details in our legal notice.